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Our rates are current with the following conditions
Cancellation of Service
 

TEL3 is a prepaid phone service providing you the cheap rates of an International calling card without the need to change long distance carriers. TEL3 International long distance services can be used with your home phone, cell phone and with any other private touch-tone phones. No access fees, surcharges or any hidden fees.

Introductory Rates:

The promotional introductory rates are applicable for the first 30 days of service. After 30 days, your rate plan will be converted to Standard Plan (no monthly fee) but you will have the option to change it to any one of the TEL3 plans as you wish either from your back-office or by calling Customer Service at 1.800.482.4459. Read more about our Introductory Rates.

Free Minutes:

Any and all Free Minutes Talk Time is only valid in the forty-eight (48) contiguous United States and Canada. All International Rates are subject to change without notice. Any and all Free Domestic Talk Time offer(s) are only valid with a calling plan purchase.

Important Note for Cell Phone Users:

Using the TEL3 service from your cell phone may accumulate charges to your wireless bill by pressing the pound (#) key. For some wireless service providers, the pound key activates another line in which your wireless service connects the call for you instead of TEL3. In such cases, TEL3 is not responsible for any charges that may accrue onto your cell phone bill.

A valid credit card is required to acquire service. U.S. and Canada credit cardholders only.

Our rates are current with the following conditions:

  • FCC mandated payphone surcharges of 69 cents per call may apply.
  • Card balances may become inactive after one (1) year of no use.
  • Calls made to and from Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Saipan and Canada are subject to additional per minute charges and minutes may be less than those posted on the charts.
  • Monthly service fee of up to $1.95, depending on the calling plan you choose after the introductory period of 30 days.
  • Government mandated taxes, charges and fees may apply.

Customer Satisfaction Guarantee: :

We at TEL3 are committed to customer satisfaction, and if at any time you would like to cancel your service with TEL3, you may do so at any time without any obligations, simply by calling our Customer Service at 1-800-482-4459, between 7am-12am EST, 7 days a week. There will be no cancellation fees, period!

Furthermore, during the first 30 days after you sign up, if you are not happy with the service for any reason, we will gladly refund your money back. We believe signing up with a prepaid service shouldn’t be a risk but an opportunity to save and make your life better!

 
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DISCLAIMER: NO NEED TO CHANGE CARRIERS. TEL3 long distance services can be used with your home phone, cell phone and with any other private touch-tone phones. Your flat domestic rate will vary depending on the calling plan you choose. No access fees, surcharges or any hidden fees. Using the TEL3 service from your cell phone may accumulate charges to your wireless bill by pressing the pound (#) key. For some wireless service providers, the pound key activates another line in which your wireless service connects the call for you instead of TEL3. In such cases, TEL3 is not responsible for any charges that may accrue onto your cell phone bill. A valid credit card is required to acquire service. Any and all Free Minutes Talk Time is only valid in the forty-eight (48) contiguous United States. All International Rates are subject to change without notice. Any and all Free Domestic Talk Time offer(s) are only valid with a calling plan purchase. Monthly service fee(s) will be deducted from the calling plan balance upon purchase of the long distance calling plan. Government mandated taxes and fees may apply. FCC mandated payphone surcharges of sixty-nine ($0.69) cents per call may apply. Calls originating from a payphone are subject to FCC mandated payphone fees. Additional charges may apply for calls made from Alaska, Hawaii, Puerto Rico, Guam and other international destinations. All balances will expire in one (1) year of inactivity. Cancellation of Service: The customer is free to cancel the service at anytime. Remaining balance of the account can be refunded only in case of a technical problem. Customers must call TEL3 customer service to close their accounts.

 
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