Calls made from these states or U.S. territories have additional per minute access charges:
|British Virgin Islands||5¢|
|US Virgin Islands||6¢|
Additional charges apply only from toll-free origination.
69¢ per call (if payphone)
Domestic airtime fee by your wireless service provider unless calls are made during any free nights and/or weekends that your service provider may offer.
You have two options for adding credits/minutes to your account.
You may either log in to your account through Customer Login, then click on the "Recharge" button, or you can always contact our Customer Support at 1-800-482-4459, 9am - 8pm EST, 7 days a week and one of our representatives will assist you in recharging your account for the amount you would like.
Please keep in mind that we also offer an automatic recharge option, which you can set during the sign up process, so you don’t have to recharge your account manually every time your balance is low. When your account gets to a $3 minimum, your credit card on file will be automatically charged for the amount you had selected so you can continue talking without any interruptions.
Learn more on how to get billed.
We love simplicity and our product is a prepaid service so there is no post-billing or surprises. We also offer an online account manager so you can track all your charges and talk time real time.
You are initially billed on your credit card when you sign up for the amount you choose. Then, if you chose the automatic recharge option, when your account reaches a $3.00 minimum balance the system will automatically recharge your credit card. You can set the recharge amount online. You also have the option to add credits to your account manually.
Learn more on how to add credits/minutes to your account.
All calls are billed in full minute increments with 1 minute rounding.
Yes. Once you log in you will have access to view your complete call history, credit card information, instant access numbers, speed dial numbers, and other account information. These are just some of the great benefits our service provides.
There is a 1¢ add-on fee when calling with toll-free access numbers (US & Canada only)
Important Note: We suggest that our customers confirm with their phone carriers the rates that they will be charged for using TEL3 access numbers. No refunds and/or credits will be issued related to charges by your local carrier.
Use from any Phone and No switching carriers, No Internet required!
We allow you to receive these savings from any phone: Home, Office, even your Cell Phone. All for the same low rates, 24 hours a day, 7 days a week. Share your same account with your friends, family members by creating sub-accounts and keep all your International long distance spending under one prepaid account.
Prepaid and Rechargeable!
You control all your Savings with TEL3.
You will never run out of minutes with auto-recharge option. You can set up your account to be recharged automatically when your balance reaches $3 or you can do it manually, it is up to you.
We have many ways to recharge and add minutes to your account:
Works from many countries
Now you can use the TEL3 service from more than 30 countries including the U.S. and Canada. All you have to do is either dial one of our access numbers or use Apps (only in US & Canada) to make your calls. We provide both toll-free and local access numbers.
If you have multiple users in your household or workplace you can create several sub-accounts all under the same plan. This way each individual has the ability to monitor their own account with an individualized PIN from one central account. You even have the option of using different credit cards for different sub accounts, if you wish to separate the charges of each individual account.
Instant Access Numbers (IAN)
Making calls via TEL3 is very simple. Register your phone numbers that you will make the call from and start making calls immediately by dialing one of the access numbers; no need to dial any account number or PINs.
You can register up to 10 Instant Access Numbers via the web or through our customer service.
Speed Dial (favorites list)
Create your own favorites contact list for your friends via TEL3 and add them to your Speed Dial list on your online account with TEL3. Now, you can also sync your speed dial list with your iPhone via Dialer iPhone app. See Apps section below.
You can add up to 99 phone numbers that you will call to into your list. This way whenever you place a call to the people you call the most, you simply enter the speed dial number and you’re connected.
TEL3 APPS - Call directly from your cell phone
With our new free mobile applications you can now place direct international calls from your cell phones without entering any Access Numbers or PINs. Enjoy all the functionalities of your iPhone or Android phones, including dialing from your address book while placing calls for pennies.
You can now do much more when you call any TEL3 access number. Once you hear the "Welcome to TEL3" prompt, you have the option to manually recharge your account or contact our customer service department directly just by using our new smart numbers.
By pressing 1* when you access our system, you will have the option to manually recharge your account. Simply listen and follow the prompts and you will be able to continue making calls as usual after you recharge. Please note: For security purposes, over-the-phone recharges are only available from registered phones.
By pressing 0* when you access our system, your call will be directed to one of our customer service representatives. Please note: We do not charge any fees for connecting your call.
• To place another call without hanging up: Press ## on your dial pad
• To redial a number without hanging up: Press # on your dial pad
• If your call does not go through the first time do not hang up. Press ## to disconnect the previous call, and Press *# to redial the same number
Online account manager
The TEL3 Customer Account Management is available online 24 hours a day, 7 days a week, so you can check all your account details online. You will be able to view your credit card charges, balance, and run reports to see your call history. You also have the ability of add/edit credit card information, instant access numbers, speed dial numbers, sub accounts and change your settings for SMS notifications, recharge options. Basically you are in total control.
Furthermore, you can also refer your friends and receive extra bonus minutes when they sign up with us and/or download the Free Apps for your cell phone.
New Mobile Version: Now you can access your TEL3 account faster with our new mobile version. Check your balance, add/edit speed dial numbers or even recharge your account on the go. Simply visit www.TEL3.com from your web enabled cell phone and log in.
Balance and Minutes Remaining
Every time you make a call with TEL3, our system will promptly tell you your account balance, and the minutes you have available for the destination you wish to call. We can take this feature on or off upon your request.
Clean, transparent and trusted
You will get the cleanest rates in the market, period! No gimmicks or any hidden fees. Check our rates page for details. All calls are billed in one minute increments. You’ll have real-time access to call and billing records. We’re also proud to be a trusted company for over 12 years and to have an A+ Better Business Bureau Rating (BBB).
Save even more with SMSavings Club
With our TEL3 SMSavings Club, you will get exclusive recharge offers to your cell phone. It is easy to opt in and out from your online back-office. Furthermore you can get your latest balance information and change your recharge mode via SMS as well.
To receive your latest balance information simply write "bal" and text message to the TEL3 SMS number. We’ll send a reply text message to you with your balance information. To turn on or off your account’s auto recharge status simply write "auto off" or "auto on" and text message to the TEL3 SMS number. Make sure that you receive a Confirmation SMS Message from us; if there is no message then it means the request has not been received or not processed.
Refer a Friend and get $10
Get free minutes - Give free minutes with the TEL3 Refer a Friend Program. Get and give a $10 bonus when someone you invite signs up with TEL3. There is no limit on how much you can earn. You can invite friends by E-mail, social networks or just by word of mouth.
If you sign up for:
If you sign up for:
During the first 30 days after you sign up, if you are not happy with the service for any reason, we will gladly refund the remaining balance back! Guaranteed.